Let’s Talk About
Your Dog 🐾
Whether you have a question about an order, need help choosing a product or want guidance on training, we’re here to help.
Email Us
info@waggybutts.ca
Call or Text
613-851-9592
Visit by Appointment
Located in Curran, Ontario. Local pickup and training visits are arranged in advance.
Contact us
Hours & Response Times
Our online store is always open. Training, local pickup and in-person visits are arranged in advance so we can provide personalized attention.
Online Store
Open 24 hours a day, 7 days a week.
Customer Support
Messages are generally answered within one business day.
Training Services
Available by appointment.
Local Pickup
Available by appointment after your order is confirmed ready.
Please note: Waggy Butts is appointment-only and does not offer walk-in shopping.
Quick Answers
Helpful information about ordering, pickup, returns and training.
How long does shipping take?
Delivery times vary by location and carrier. An estimated timeframe is provided at checkout, and tracking is emailed once your order ships.
How does local pickup work?
Select local pickup at checkout. We’ll notify you when your order is ready and provide pickup instructions. Please wait for confirmation before arriving.
What is your return policy?
Eligible products may be returned within 30 days, provided they are unused and in their original packaging. Contact us before returning anything so we can confirm eligibility.
How do I book dog training?
Visit our Training Programs page to explore available services. If you’re unsure where to begin, start with a free 15-minute training assessment.
How Can We Help Next?
Explore trainer-selected products or find personalized training support for you and your dog.
Shop Natural Pet Products
Explore trainer-selected treats, chews, supplements and everyday essentials chosen with your dog’s wellbeing in mind.
Explore Dog Training
Discover personalized in-person and virtual training designed around your dog, your goals and everyday life.
Join the Waggy Butts Pack
Get first access to new arrivals, practical training and wellness tips, and occasional subscriber-only offers.